Investigating - Please be aware, we are investigating reports of issues affecting Finacle online and mobile banking. Updates will be provided as they become available.
Jan 17, 21:57 EST

About This Site

Below are the status of critical services for Eastern Bank

Applications Operational
All Applications   ? Operational
Acura Image   Operational
AMS360   Operational
Business Online Banking (TreasuryConnect & OfficeConnect)   ? Operational
Sales Management   Operational
IBS Insight   Operational
Optima   Operational
Winrater   Operational
Other   Operational
Call Center (800-Eastern)   ? Operational
Email Services   ? Operational
Finacle Online & Mobile Banking   Partial Outage
Office Location Status Operational
EIG Office Locations   Operational
Eastern Bank Office & Retail Locations   ? Operational
Phone and Fax Services   ? Operational
ALL NOTIFICATIONS   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Finacle Online Banking Response Time ?
Fetching
Finacle Mobile Banking Response Time ?
Fetching
Past Incidents
Jan 16, 2019

No incidents reported.

Jan 15, 2019
Resolved - This incident has been resolved.
Jan 15, 06:22 EST
Identified - We are currently experiencing issues with the BARR system. Technology Operararions is working with FIS to correct the issue.

If you have any questions, please contact the Technology Service Center Help Desk at x57766.

Thanks,
Jan 14, 05:39 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 14, 05:26 EST
Jan 14, 2019
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 14, 16:57 EST
Update - We continue to investigate the error. Please do not login to AdjHub until further notice. Thank you.
Jan 14, 14:00 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 14, 11:34 EST
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 14, 11:19 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 14, 10:07 EST
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 14, 11:13 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 14, 09:45 EST
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 14, 10:57 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 14, 10:02 EST
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 14, 10:57 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 14, 09:59 EST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 11, 16:16 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 11, 15:53 EST
Jan 10, 2019

No incidents reported.

Jan 9, 2019
Resolved - Issues affecting Business Online Banking(TreasuryConnect) have been addressed. All Online Business Banking services are now available.
Jan 9, 11:59 EST
Investigating - Please be aware, we are investigating reports of issues affecting Business Online Banking (TreasuryConnect). Updates will be provided as they become available.
Jan 9, 08:32 EST
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jan 9, 08:40 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jan 9, 08:18 EST
Jan 8, 2019
Resolved - Issues affecting office and network connectivity have been addressed. All network connectivity services are now available.
Jan 8, 08:50 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 8, 08:15 EST
Investigating - Please be aware, we are investigating reports of issues affecting office and network connectivity. Updates will be provided as they become available.

If you have any questions, please contact the Technology Service Center Help Desk at X57766 or 781-596-7766.
Jan 8, 07:55 EST
Resolved - Issues affecting branch and office network connectivity have been addressed. All network connectivity services are now available.
Jan 8, 08:41 EST
Investigating - Please be aware, we are investigating reports of issues affecting office and network connectivity. Updates will be provided as they become available.

If you have any questions, please contact the Technology Service Center Help Desk at X57766 or 781-596-7766.

Thanks,
Jan 8, 08:12 EST
Jan 7, 2019
Resolved - Issues affecting Business Online Banking(TreasuryConnect) have been addressed. All Online Business Banking services are now available.
Jan 7, 16:45 EST
Update - Vendors continue to investigate this issue. Users are unable to display their e-statements through Treasury or Office Connect.
Jan 7, 13:40 EST
Investigating - Please be aware, we are investigating reports of issues affecting Business Online Banking (TreasuryConnect). Updates will be provided as they become available.
Jan 7, 10:07 EST
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

No incidents reported.