All Systems Operational

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Below are the status of critical services for Eastern Bank

Finacle Online & Mobile Banking   Operational
Email Services   ? Operational
Applications Operational
All Applications   ? Operational
Acura Image   Operational
AMS360   Operational
Business Online Banking (TreasuryConnect & OfficeConnect)   ? Operational
ECM   Operational
IBS Insight   Operational
Optima   Operational
Winrater   Operational
Other   Operational
Phone and Fax Services   ? Operational
Call Center (800-Eastern)   ? Operational
Branch and Office Network Connectivity   ? Operational
ALL NOTIFICATIONS   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Finacle Online Banking Response Time ?
Fetching
Finacle Mobile Banking Response Time ?
Fetching
Past Incidents
Jun 20, 2018
Resolved - Issues affecting the service identified have been addressed. The service is now available.
Jun 20, 08:38 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jun 20, 08:19 EDT
Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Resolved - Issues affecting phone services have been addressed. All Online phone services are now available.
Jun 15, 09:36 EDT
Investigating - Please be aware, we are investigating reports of issues affecting phone services. Updates will be provided as they become available.
Jun 15, 08:33 EDT
Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jun 11, 08:44 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jun 11, 08:25 EDT
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.

Jun 6, 2018
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Jun 6, 08:49 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Jun 6, 08:27 EDT