FIS has resolved this issue.
Mar 11, 17:58 EDT
FIS continues to investigate and has identified an issue affecting IBS Sales Management (SM). Users may be experiencing degraded service or encounter errors when attempting to access the SM application. Error messages may include: 500 - Internal server error. FIS Global ticket#1900595682
Mar 11, 16:54 EDT
FIS is continuing to investigate this issue FIS Global ticket#1900595682
Mar 11, 16:36 EDT
Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Mar 11, 16:25 EDT