All Systems Operational

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Below are the status of critical services for Eastern Bank

Applications Operational
All Applications ? Operational
Acura Image Operational
AMS360 Operational
Bottomline Operational
Business Online Banking (TreasuryConnect & OfficeConnect) ? Operational
eOpen Operational
IBS Insight Operational
Optima Operational
Sales Management Operational
Winrater Operational
Other Operational
Call Center (800-Eastern) ? Operational
Email Services ? Operational
Finacle Online & Mobile Banking Operational
Office Location Status Operational
EIG Office Locations Operational
Eastern Bank Office & Retail Locations ? Operational
Phone and Fax Services ? Operational
ALL NOTIFICATIONS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Finacle Online Banking Response Time ?
Fetching
Finacle Mobile Banking Response Time ?
Fetching
Past Incidents
Apr 20, 2019

No incidents reported today.

Apr 19, 2019

No incidents reported.

Apr 18, 2019
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Apr 18, 10:12 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Apr 18, 08:25 EDT
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Apr 18, 08:40 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Apr 17, 17:40 EDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019
Resolved - This incident has been resolved.
Apr 11, 10:37 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Apr 11, 07:13 EDT
Apr 10, 2019

No incidents reported.

Apr 9, 2019
Resolved - This incident has been resolved.
Apr 9, 14:55 EDT
Investigating - Verafin technical teams are currently investigating this issue.
Apr 9, 11:26 EDT
Apr 8, 2019
Resolved - FIS has resolved the issue.
Apr 8, 14:36 EDT
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Apr 5, 16:02 EDT
Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.