All Systems Operational

About This Site

Below are the status of critical services for Eastern Bank

Applications Operational
All Applications   ? Operational
Acura Image   Operational
AMS360   Operational
Bottomline   Operational
Business Online Banking (TreasuryConnect & OfficeConnect)   ? Operational
eOpen   Operational
IBS Insight   Operational
Optima   Operational
Sales Management   Operational
Winrater   Operational
Other   Operational
Call Center (800-Eastern)   ? Operational
Email Services   ? Operational
Finacle Online & Mobile Banking   Operational
Office Location Status Operational
EIG Office Locations   Operational
Eastern Bank Office & Retail Locations   ? Operational
Phone and Fax Services   ? Operational
ALL NOTIFICATIONS   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Finacle Online Banking Response Time ?
Fetching
Finacle Mobile Banking Response Time ?
Fetching
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019
Resolved - Issues affecting Consumer Online Banking(HomeConnect) have been addressed. All Online Consumer Banking services are now available.
Feb 15, 15:22 EST
Investigating - Please be aware, we are investigating reports of issues affecting Finacle online and mobile banking. Updates will be provided as they become available.
Feb 15, 09:58 EST
Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Feb 13, 15:18 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 13, 12:19 EST
Feb 12, 2019
Resolved - The root cause for the delay is due to a file that kicked off a full customer import instead of a delta import. The ticket will remain open until the processing has completed. This status page notification has been closed.
Feb 12, 15:04 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 12, 14:15 EST
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Resolved - issues affecting the identified component have been addressed. All services are now available.
Feb 8, 16:26 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 8, 16:25 EST
Resolved - issues affecting the identified component have been addressed. All services are now available.
Feb 8, 16:18 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 8, 16:12 EST
Resolved - issues affecting the identified component have been addressed. All services are now available.
Feb 8, 16:07 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 8, 15:32 EST
Feb 7, 2019
Resolved - This incident has been resolved.
Feb 7, 13:46 EST
Investigating - Please be aware, we are investigating reports of issues affecting Finacle online and mobile banking. Updates will be provided as they become available.
Feb 7, 10:37 EST
Resolved - Issues affecting the identified component have been addressed. All services are now available.
Feb 7, 09:33 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 7, 09:32 EST
Feb 6, 2019
Resolved - Issues affecting phone services have been addressed. All Online phone services are now available.
Feb 6, 06:53 EST
Investigating - Please be aware, we are investigating reports of issues affecting phone services. Updates will be provided as they become available.
Feb 5, 14:09 EST
Feb 4, 2019
Resolved - Issues affecting Business Online Banking(TreasuryConnect) have been addressed. All Online Business Banking services are now available.
Feb 4, 15:29 EST
Investigating - Please be aware, we are investigating reports of issues affecting Business Online Banking (TreasuryConnect). Updates will be provided as they become available.
Feb 4, 14:08 EST
Resolved - TC/OC is now available. Thank you for your patience.
Feb 4, 12:40 EST
Identified - TC/OC is unavailable. Bottomline is investigating interruption of service.
Feb 4, 10:12 EST
Investigating - Please be aware, we are investigating reports of issues affecting Business Online Banking (TreasuryConnect). Updates will be provided as they become available.
Feb 4, 10:10 EST
Feb 3, 2019

No incidents reported.

Feb 2, 2019
Resolved - This incident has been resolved.
Feb 2, 10:47 EST
Investigating - Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Feb 1, 10:24 EST