Meridian Link / CRIF processing down [PR00249700]
Incident Report for Eastern Bank
Resolved
Issues affecting the identified component have been addressed. All services are now available.
Posted 3 months ago. Mar 18, 2019 - 11:52 EDT
Update
The FIS CIS lookup portion of CRIF is not functioning. Please enter customer information manually while Technology works to address the issue.
Posted 3 months ago. Mar 18, 2019 - 09:28 EDT
Investigating
Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Posted 3 months ago. Mar 18, 2019 - 09:26 EDT
This incident affected: Applications (All Applications, Other) and ALL NOTIFICATIONS.