TreasuryConnect/BottomLine is unavailable [PR00252156]
Incident Report for Eastern Bank
Resolved
Issues affecting the identified component have been addressed. All services are now available.
Posted 22 days ago. Mar 29, 2019 - 10:32 EDT
Monitoring
FIS connectivity is improving for TreasuryConnect/OfficeConnect and Digital Banking systems. We will continue to monitor the progress.
Posted 22 days ago. Mar 29, 2019 - 09:37 EDT
Update
TreasuryConnect/OfficeConnect is available; however Same Day balances, Book Transfers, Stop Payments and other services may be impacted due to the FIS system issues.
Posted 22 days ago. Mar 29, 2019 - 08:06 EDT
Investigating
Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Posted 22 days ago. Mar 29, 2019 - 07:29 EDT
This incident affected: Applications (Bottomline) and ALL NOTIFICATIONS.