FIS Sales Management - System Unavailable [PR00248477]
Incident Report for Eastern Bank
Resolved
FIS has resolved this issue.
Posted about 1 month ago. Mar 11, 2019 - 17:58 EDT
Update
FIS continues to investigate and has identified an issue affecting IBS Sales Management (SM). Users may be experiencing degraded service or encounter errors when attempting to access the SM application. Error messages may include: 500 - Internal server error.
FIS Global ticket#1900595682
Posted about 1 month ago. Mar 11, 2019 - 16:54 EDT
Update
FIS is continuing to investigate this issue FIS Global ticket#1900595682
Posted about 1 month ago. Mar 11, 2019 - 16:36 EDT
Investigating
Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Posted about 1 month ago. Mar 11, 2019 - 16:25 EDT
This incident affected: Applications (All Applications, Sales Management) and ALL NOTIFICATIONS.