Nuance Voice Biometrics Unavailable [PR00248790]
Incident Report for Eastern Bank
Resolved
Issues affecting the Call Center (800-Eastern) have been addressed. All Call Center services are now available.
Posted about 1 month ago. Mar 12, 2019 - 21:35 EDT
Investigating
Please be aware, we are investigating reports of issues affecting the Call Center (800-Eastern.) Updates will be provided as they become available.
Posted about 1 month ago. Mar 12, 2019 - 17:56 EDT
This incident affected: Call Center (800-Eastern) and ALL NOTIFICATIONS.