FIS Sales Management - Internet Explorer pop up message [PR00257487]
Incident Report for Eastern Bank
Resolved
FIS has resolved this issue.
Posted 23 days ago. Apr 29, 2019 - 11:56 EDT
Update
We have received reports from FIS Sales Management users of an Internet Explorer pop up box " To allow this website to provide information, will you allow it to put a small file (called a cookie) on your computer?" . Please select the “No” Option when receiving this pop-up and continue to use FIS Sales Management as your normally do.

Technology is working with FIS to correct this issue.

If you have any questions, please contact our Technology Service Center Help Desk at X57766.

Thanks,
Posted 23 days ago. Apr 29, 2019 - 11:56 EDT
Update
We are continuing to investigate this issue.
Posted 23 days ago. Apr 29, 2019 - 11:55 EDT
Investigating
Please be aware, we are investigating reports of issues affecting the service identified. Updates will be provided as they become available.
Posted 23 days ago. Apr 29, 2019 - 11:54 EDT
This incident affected: Applications (All Applications, Sales Management) and ALL NOTIFICATIONS.